AIRTAME_authentificate_issue

[jean-francois_MONI]

Hi,
Does anyone has ever succeed to connect a computer to an airtame device ?
The airtame is well connected to the wifi radius network and has an IP.
The laptop is also connected to the same network.
but the laptop can't connect to the AIRTAME device.
A mystery to me...
thanks for any feedback
--
Jean-François MONI
Technicien Informatique
Université de Bordeaux
IINS - UMR 5297 - Centre Broca Nouvelle-Aquitaine
146, Rue Léo Saignat
33076 Bordeaux Cedex
Tél. [phone]

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[Alan DeKok]

Post by jean-francois_MONI
Does anyone has ever succeed to connect a computer to an airtame device ?
The airtame is well connected to the wifi radius network and has an IP.
The laptop is also connected to the same network.
but the laptop can't connect to the AIRTAME device.

If both devices are on the same network and have IPs, then the issue can't be RADIUS. It has to be some other issue.

Alan DeKok.


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[Matt Brennan]

Airtame uses multicast groups for discovered. You may need to configure
your network to allow multicast traffic.

They have some information on it here:
https://help.airtame.com/deployment-advice/deployment-7-steps/step-4-set-up-airtames-auto-discovery-multicast-routing-between-vlans

On Nov 5, 2018, at 5:36 AM, jean-francois_MONI <

Post by jean-francois_MONI
Does anyone has ever succeed to connect a computer to an airtame device ?
The airtame is well connected to the wifi radius network and has an IP.
The laptop is also connected to the same network.
but the laptop can't connect to the AIRTAME device.

If both devices are on the same network and have IPs, then the issue
can't be RADIUS. It has to be some other issue.
Alan DeKok.
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